Our Corporate Purpose states that to succeed requires “the highest standards of corporate behaviour towards everyone we work with, the communities we touch, and the environment on which we have an impact.”

Always working with integrity

Conducting our operations with integrity and with respect for the many people, organisations and environments our business touches has always been at the heart of our corporate responsibility.

Positive impact

We aim to make a positive impact in many ways: through our brands, our commercial operations and relationships, through voluntary contributions, and through the various other ways in which we engage with society.

Continuous commitment

We’re also committed to continuously improving the way we manage our environmental impacts and are working towards our longer-term goal of developing a sustainable business.

Setting out our aspirations

Our Corporate Purpose sets out our aspirations in running our business. It’s underpinned by our Code of Business Principles which describes the operational standards that everyone at Unilever follows, wherever they are in the world. The Code also supports our approach to governance and corporate responsibility.

Working with others

We want to work with suppliers who have values similar to our own and work to the same standards we do. Our Supplier Code, aligned to our own Code of Business Principles, comprises eleven principles covering business integrity and responsibilities relating to employees, consumers and the environment.

 

Quality Policy

We are committed to high standards of customer satisfaction and strive
for continual improvement in our overall processes to ensure sustained and consistent
quality of our products and services.

Quality Objectives

  • Implement and maintain effective quality system
  • Make continual improvement in all our processes
  • Upgrade technology for higher efficiency
  • Achieve operational efficiency by attaining productivity and profitability
  • Endeavour to produce first time right
  • Ensure timely delivery and consistent quality
  • Train employees and monitor effectiveness
  • Encourage active participation of employees